Privacy Policy

1. Introduction

At YoZimGo Marketplace, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Account Information:

We collect information you provide when creating an account, including name, email address, phone number, and payment information.

Booking Information:

We collect information related to your bookings, including dates, property details, and booking history.

Device Information:

We automatically collect certain information about your device when using our platform, including IP address, browser type, operating system, and referring URLs.

Communication Information:

We store communications between users, hosts, and our support team to provide customer service and improve our platform.

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our services
• Process bookings and payments
• Send transactional emails and notifications
• Communicate about promotions and updates (with your consent)
• Enforce our terms and policies
• Prevent fraud and protect user security
• Conduct analytics and research to improve our platform
• Comply with legal requirements

4. Data Security

We implement comprehensive security measures to protect your personal information, including SSL encryption, secure payment processing through PCI DSS-compliant providers (Stripe and PayPal), and regular security audits.

While we strive to protect your information, no security system is impenetrable. Please note that any transmission of data is at your own risk, and we cannot guarantee absolute security.

5. Third-Party Sharing

We do not sell your personal information. We may share information with:

• Payment processors (Stripe, PayPal)
• Service providers who assist with operations
• Law enforcement or courts when required by law
• Other parties with your consent

6. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the information below.

7. Cookies

We use cookies to enhance your experience on our platform. Cookies help us remember your preferences, track analytics, and improve site functionality. You can control cookie settings through your browser preferences.

8. Contact Us

If you have questions or concerns about our Privacy Policy, please contact us at:

YoZimGo Marketplace
Email: privacy@yozimgo.com
Website: www.yozimgo.com